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Commerce Operations Manager

Mission

To trailblaze a future of professional sports that is player-led and fan-focused.

Core Values

Stay Grounded

Think Critically

Encourage Creativity

Persevere through the noise

Operate like an owner

Be Helpful

About: The Premier Lacrosse League (PLL) is a men’s professional lacrosse league in North America, composed of 8 teams rostered with the best players in the world. Co-founded by lacrosse superstar Paul Rabil and his brother, serial entrepreneur and investor, Mike Rabil, the Premier Lacrosse League is backed by an investment group composed of Joe Tsai Sports, Brett Jefferson Holdings, The Raine Group, Creative Artists Agency (CAA), and other top investors in sports and media. The PLL season is distributed through an exclusive media-rights agreement with NBC Sports Group. For more information, visit www.premierlacrosseleague.com and follow on social media: Instagram (@PLL), Twitter (@PremierLacrosse), Facebook (@PremierLacrosseLeague) and YouTube (YouTube.com/PLL).
Company Values:
  1. Stay grounded
  2. Think critically
  3. Encourage creativity
  4. Persevere through the noise
  5. Operate like an owner
  6. Be helpful
Position Overview: The PLL is looking for an operational mastermind to own, build, and iterate on processes across the PLL’s online and onsite merchandise operations. The ideal candidate will have prior experience working within the ecommerce space, is highly analytical and organized, and is driven by the opportunity to build, daily puzzle-solving, and finding opportunities for continuous improvement. This role is based in Los Angeles, CA and will require travel for 30% of the time, with the bulk of the travel in-season (June – September).   Qualifications:
  • 3+ years experience working in ecommerce operations
  • Highly organized, analytical, and able to prioritize and execute against deadlines
  • High proficiency with Excel and Google Suite
  • Experience working in Shopify backend and other ecommerce platforms
  Roles & Responsibilities:
  • Own, execute against and iterate on internal merchandise processes
  • Own customer touchpoints and liaise with external partners to deliver a world-class experience
  • Maintain merchandise metrics reporting dashboards and share insights with internal team
  • Partner with marketing and media teams on merchandise initiatives, from ideation to execution
  • Track product development pipeline
  • Track PO status and coordinate sample shipments
  • Coordinate product shots with vendors and studio
  • Oversee site maintenance, including updating product, images, and website landing pages
  • Assist with website new feature implementation
  • Manage product gifting and order workflows across departments, tracking needs, budgets, and managing overall process
  • Manage sellable product inventory for PLL Academy and Verified initiatives
  • Manage onsite venue operations and merch team to maximize sales
  • Create and manage onsite SOPs
  • Develop onsite inventory processes for maximizing integrity
  • Manage onsite costs and make sure we’re tracking to budget
We require Covid-19 vaccination. We will consider reasonable accommodations only for valid and documented medical reasons or sincerely held religious beliefs. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Premier Lacrosse League is an equal opportunity employer. Premier Lacrosse League is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of age, race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, sexual orientation, military or veteran status, or any other status protected by federal, state, or local laws. The Company is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.

ABOUT THE PLL

The Premier Lacrosse League (2020 SBJ Sports Breakthrough of the Year) is a North American outdoor professional lacrosse league featuring the world’s 200 best players. Co-founded by lacrosse superstar Paul Rabil and his brother, serial entrepreneur, and investor, Mike Rabil, the Premier Lacrosse League is backed by an investment group composed of Joe Tsai Sports, Brett Jefferson Holdings, The Raine Group, Creative Artists Agency (CAA), and other leading sports and media executives, entrepreneurs, and investors. The PLL season is distributed through an exclusive media-rights agreement with NBC Sports Group. The league has partnered with blue chips brands through its first two years of play, such as Ticketmaster, Gatorade, and Progressive. For more information, visit www.premierlacrosseleague.com and follow on social media:

Instagram: @PLL

Twitter: @PremierLacrosse

Facebook: @PremierLacrosseLeague

Youtube: YouTube.com/PLL