Director of Ticket Sales

MISSION

To trailblaze a future of professional sports that is player-led and fan-focused.

VALUES

1. Stay grounded
2. Think critically
3. Encourage creativity
4. Persevere through the noise
5. Operate like an owner
6. Be Helpful

ROLE SPECIFICS:
The Premier Lacrosse League is seeking a Director of Ticketing to lead the league’s ticketing vertical. The team is broken into two specific functions, each of which would report into the Director of Ticket Sales: (1) Sales (2) Ticket Operations. The primary charge of this role will be achieving ticket sales growth targets – encompassing revenue, scanned tickets, and single ticket sales. Qualified candidates must be comfortable leading a sales organization and hitting aggressive YOY growth targets. The team is comprised of both full-time and seasonal employees. The role is highly strategic, and will require matching traditional sales know-how and relationship building with innovative ideas to deliver consistent growth and win new prospective fans. The second layer of responsibility will focus on ensuring seamless ticket operations, including oversight of box office management across all PLL venues.
Role to be located in Los Angeles, CA HQ and will report to VP of Growth
Competitive base salary and revenue-driven bonus plus equity and health benefits
KEY OBJECTIVES
  • Lead the PLL’s ticket sales team to successful outcomes
  • Meet demanding revenue targets as one of the league’s primary revenue streams
  • Create a great sales culture, which rewards results and high performers
  • Deliver a first-in-class ticketing experience supported by the PLL’s entitlement partner – Ticketmaster
  • Develop 1, 3, and 5-year strategic growth models to meet the needs of future scale
  • Track and report actual and expected sales to management on a frequent basis and highlight key concerns or opportunities
  • Foster a culture of hospitality and customer service
REQUIREMENTS & QUALIFICATIONS
  • Minimum 5 years of experience working in sports-based ticket sales
  • Proven sales leader with track record in managing a successful sales organization
  • Deep understanding of live sports ticketing products, including season tickets, premiums, single tickets, and group tickets
  • Ability to develop a comprehensive overview of group sales opportunities and sales frameworks
  • Experience with commission-based compensation modelling and managing a budget
  • Minimum basic understanding of box office and ticketing operations – with a preference for experience using Host, Archtics, Account Manager and other Ticketmaster tools
  • Creative thinker with the ability to think outside of the box re: ticket sales and demand generation
  • Understanding of secondary ticketing markets with the ability to execute on consignment opportunities and other secondary sales opportunities
  • Ability to develop a strategic framework for a tour-based sales model, including onsale dates, product rollouts, and roles and responsibilities for team members
  • Existing or desire to develop a passion for selling lacrosse
  • Demonstrates the ability to work closely with PLL operational teams to coordinate around manifesting, seat kills, group experiences, and other highly-coordinated aspects of ticketing and live events
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Premier Lacrosse League is an equal opportunity employer. Premier Lacrosse League is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of age, race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, sexual orientation, military or veteran status, or any other status protected by federal, state, or local laws. The Company is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.

ABOUT THE PLL

The Premier Lacrosse League (2020 SBJ Sports Breakthrough of the Year) is a North American outdoor professional lacrosse league featuring the world’s 200 best players. Co-founded by lacrosse superstar Paul Rabil and his brother, serial entrepreneur, and investor, Mike Rabil, the Premier Lacrosse League is backed by an investment group composed of Joe Tsai Sports, Brett Jefferson Holdings, The Raine Group, Creative Artists Agency (CAA), and other leading sports and media executives, entrepreneurs, and investors. The PLL season is distributed through an exclusive media-rights agreement with NBC Sports Group. The league has partnered with blue chips brands through its first two years of play, such as Ticketmaster, Gatorade, and Progressive. For more information, visit www.premierlacrosseleague.com and follow on social media:

Instagram: @PLL

Twitter: @PremierLacrosse

Facebook: @PremierLacrosseLeague

Youtube: YouTube.com/PLL