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Lacrosse Operations and Experience Manager

Mission

To trailblaze a future of professional sports that is player-led and fan-focused.

Core Values

Stay Grounded

Think Critically

Encourage Creativity

Persevere through the noise

Operate like an owner

Be Helpful

About:
The Premier Lacrosse League (PLL) is a men’s professional lacrosse league in North America, composed of 8 teams with the best players in the world. Co-founded by lacrosse superstar Paul Rabil and his brother, serial entrepreneur and investor, Mike Rabil, the Premier Lacrosse League is backed by an investment group composed of The Chernin Group (TCG), Joe Tsai Sports, Brett Jefferson Holdings, The Raine Group, WWE, 35 Ventures, Creative Artists Agency (CAA), and other top investors in sports and media. For more information, visit www.premierlacrosseleague.com and follow on social media: Instagram (@PLL), Twitter (@PremierLacrosse), Facebook (@PremierLacrosseLeague) and YouTube (YouTube.com/PLL).

Company Values:
  1. Stay grounded
  2. Think critically
  3. Encourage creativity
  4. Persevere through the noise
  5. Operate like an owner
  6. Be helpful
Position Overview:
The PLL is seeking an Operations and Experience manager for the Lacrosse Product team. This role will take the lead on providing a professional, top-notch experience for our athletes. Along with the operations team, they will oversee all player and lacrosse related logistics to include, but not limited to: travel, food, hydration, transportation, hotels, and practices. They will supervise the 8 Club Liaisons and serve as a resource for the players and coaching staff.

Key Objectives:
  • Attend game weekend events to help manage player appearances, player media requests, oversight of meal and hydration for players, travel, transportation, equipment, practice fields, and any other player related logistics and experience items.
  • Work with the operations team on weekend schedules, travel arrangements, on-site details and problem solving.
  • Communicate with players, coaches, and club managers around key operational and experience details.
  • Help the Club Managers organize and enforce the travel booking process
  • Manage approvals on air and rail travel for players
  • Secure and manage practice fields for all teams on event weekends
  • Oversee and manage Club Managers to ensure a consistent and high level player experience
  • Oversee equipment ordering and fulfillment process for all staff and players.
  • Off-season responsibilities include, but are not limited to: hiring and training Club Managers, amenities for athletes, off-season events that involve PLL players, evaluation of and improvement in all facets of player experience, etc.
  • Organize and manage the PLL Alumni Network
  • Operate in a manner that is both efficient and cost-effective.
  • Support player relations team with athlete communications
  • Assist the lacrosse product team with any other duties as assigned.
Measurable Outcomes:
  • Adherence to and execution of PLL minimum standards
  • Player satisfaction survey results
  • Lacrosse product remains within allocated budget
What We’re Looking For:
Skills
  • Strong attention to detail
  • Excellent organization skills
  • Ability to manage different working styles and approaches.
  • Excellent written, verbal communication and presentation skills.
  • Ability to learn quickly and adapt to adverse situations.
  • Self-motivated and self-directed.
Talents
  • Ability to provide a top notch player experience
  • Able and excited to travel nationwide to 14 event weekends during the season plus special events including but not limited to Championship Series, Executive Offsites, etc.
  • Organized and service minded
  • Team player with a growth mindset
We require Covid-19 vaccination. We will consider reasonable accommodations only for valid and documented medical reasons or sincerely held religious beliefs. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Premier Lacrosse League is an equal opportunity employer. Premier Lacrosse League is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of age, race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, sexual orientation, military or veteran status, or any other status protected by federal, state, or local laws. The Company is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.

ABOUT THE PLL

The Premier Lacrosse League (2020 SBJ Sports Breakthrough of the Year) is a North American outdoor professional lacrosse league featuring the world’s 200 best players. Co-founded by lacrosse superstar Paul Rabil and his brother, serial entrepreneur, and investor, Mike Rabil, the Premier Lacrosse League is backed by an investment group composed of Joe Tsai Sports, Brett Jefferson Holdings, The Raine Group, Creative Artists Agency (CAA), and other leading sports and media executives, entrepreneurs, and investors. The PLL season is distributed through an exclusive media-rights agreement with NBC Sports Group. The league has partnered with blue chips brands through its first two years of play, such as Ticketmaster, Gatorade, and Progressive. For more information, visit www.premierlacrosseleague.com and follow on social media:

Instagram: @PLL

Twitter: @PremierLacrosse

Facebook: @PremierLacrosseLeague

Youtube: YouTube.com/PLL