Ticket Operations Manager

MISSION

To trailblaze a future of professional sports that is player-led and fan-focused.

VALUES

1. Stay grounded
2. Think critically
3. Encourage creativity
4. Persevere through the noise
5. Operate like an owner
6. Be Helpful

ROLE SPECIFICS:
The Premier Lacrosse League is seeking a Manager to help oversee Ticket Operations for the upcoming 2022 PLL Season and beyond. This candidate will be responsible for standing up all sales processes with each of our 2022 venues, overseeing each box office on site and strategic planning for the future.
Role to be located in Los Angeles, CA HQ and will report to the Director of Ticketing.
Competitive base salary, bonus eligible and health benefits
KEY OBJECTIVES
  • Oversee all Ticket Operations, including:
  • Work with each venue and Ticketmaster to stand up sales processes for all 2022 PLL Event Weekends, including single game tickets, group tickets, third-party partners & suites.
  • Act as the system administrator to build and maintain all events on Ticketmaster, including inventory management, reporting and settlement.
  • Manage on-site box office staff and serve as the main PLL point of contact for all ticketing related questions from each venue.
  • Work closely with all internal PLL Departments, including Ticket Sales, Marketing, Business Development to fulfill all partner ticket & hospitality obligations.
  • Complimentary Tickets & Communications with Non-Profit Partners
REQUIREMENTS & QUALIFICATIONS
  • Bachelor’s Degree or equivalent work experience
  • 3-5 years of experience working in Ticket Operations
    • Box Office Management experience is preferred.
  • Deep understanding of Host, Archtics, Account Manager and all other Ticketmaster tools
  • Strategic thinker that can manage both short term and long term projects simultaneously
  • Strong ability to adapt to changes, work effectively under pressure and produce results in a fast-paced environment
  • Comfortable interacting with external parties/partners on a day-to-day basis
  • Strong organization skills to track partnership asset fulfillment
  • Willing and excited to travel to all PLL weekends

Premier Lacrosse League is an equal opportunity employer. Premier Lacrosse League is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of age, race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, sexual orientation, military or veteran status, or any other status protected by federal, state, or local laws. The Company is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.

ABOUT THE PLL

The Premier Lacrosse League (2020 SBJ Sports Breakthrough of the Year) is a North American outdoor professional lacrosse league featuring the world’s 200 best players. Co-founded by lacrosse superstar Paul Rabil and his brother, serial entrepreneur, and investor, Mike Rabil, the Premier Lacrosse League is backed by an investment group composed of Joe Tsai Sports, Brett Jefferson Holdings, The Raine Group, Creative Artists Agency (CAA), and other leading sports and media executives, entrepreneurs, and investors. The PLL season is distributed through an exclusive media-rights agreement with NBC Sports Group. The league has partnered with blue chips brands through its first two years of play, such as Ticketmaster, Gatorade, and Progressive. For more information, visit www.premierlacrosseleague.com and follow on social media:

Instagram: @PLL

Twitter: @PremierLacrosse

Facebook: @PremierLacrosseLeague

Youtube: YouTube.com/PLL